1001 Ways to Reward Employees

By Bob Nelson

168 Hours: You Have More Time Than You Think

By Laura Vanderkam

Accounts Receivable Management Best Practices

By John G. Salek

Adaptability: The Art of Winning in an Age of Uncertainty

By Max McKeown

Agile Product Development: How to Design Innovative Products That Create Customer Value

By Tathagat Varma

All You Need to Know About the Music Business

By Donald S. Passman

Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet

By Shep Hyken

A Revolution in Manufacturing: The SMED System

By Shigeo Shingo

Armstrong's Handbook of Reward Management Practice

By Michael Armstrong and Duncan Brown

A Study of the Toyota Production System: From an Industrial Engineering Viewpoint

By Shigeo Shingo

Be Our Guest: Perfecting the Art of Customer Service

By The Disney Institute and Theodore Kinni

Blue Ocean Shift: Beyond Competing - Proven Steps to Inspire Confidence and Seize New Growth

By W. Chan Kim and Renée Mauborgne

Blue Ocean Strategy: How to Create Uncontested Market Space and Make the Competition Irrelevant

By W. Chan Kim and Renée Mauborgne

Bridging the Soft Skills Gap: How to Teach the Missing Basics to Today’s Young Talent

By Bruce Tulgan

Building a Better Business Using the Lego Serious Play Method

By Per Kristiansen and Robert Rasmussen

Building a StoryBrand: Clarify Your Message So Customers Will Listen

By Donald Miller

Built to Last: Successful Habits of Visionary Companies

By Jim Collins and Jerry I. Porras

Built to Sell: Creating a Business That Can Thrive Without You

By John Warrillow

Buyer Personas: How to Gain Insight into your Customer's Expectations, Align your Marketing Strategies, and Win More Business

By Adele Revella

Carrots and Sticks Don't Work: Build a Culture of Employee Engagement with the Principles of RESPECT

By Paul L. Marciano